East Surrey Museum is committed to making our spaces welcoming and accessible to all visitors; we have worked with the Surrey Coalition for Disabled People to ensure that accessibility to our museum exceeds statutory requirements. Below you’ll find key information to help you plan your visit
♿ Wheelchair Access
- Step‑free access via the ramp to the right of the building
- Fully accessible interior – no internal doors
- Automatic entrance door
Seating
- Seating with arm rests is provided throughout the museum; these allow visitors with limited stamina and mobility to fully enjoy the museum at their own pace
🐕 Assistance Dogs
- Fully trained Assistance Dogs have unrestricted access to all public areas of the museum, at all times. Please give working Assistance Dogs space and do not distract them at any time.
- Non‑assistance dogs and other animals are not permitted inside the museum
🔊 Hearing Support
- An Induction Loop is available at the Reception Desk – just ask!
🚻 Toilet Facilities
- Toilet with a pull‑cord alarm
- Baby‑changing facilities are available
- The toilet, however, is not easily accessible by wheelchair user. The nearest wheelchair-accessible toilet facilities are located inside Waitrose, which is 5 minutes away
🌈 SEND Visitors
- We warmly welcome families with children who have special educational needs and disabilities
Parking
- The closest blue badge parking is at Morrisons a 10min walk from the museum
- Morrisons also has an accessible toilet
Fire Exit
- We have an emergency fire exit at the back of the building by the toilet. It can be accessed via a ramp to allow safe exit for wheelchair users and those people unable to use steps
